Privacy Policy

When you make a booking, we collect personal information including:

• Name, email address, and phone number
• Vehicle registration, make, model, and color
• Arrival and departure dates
• Payment information (processed securely through Stripe)

We use your personal information to:

• Process and manage your parking booking
• Send booking confirmations and updates
• Validate vehicle entry and exit
• Process payments and issue invoices
• Communicate important service updates
• Improve our services and customer experience

Your data is stored securely on Base44 cloud infrastructure with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information.

Payment information is processed by Stripe and we do not store complete credit card details on our servers.

We do not sell or share your personal information with third parties except:

• Payment processors (Stripe) to handle transactions
• Email service providers to send confirmations
• When required by law or legal process

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at info@cheapstanstedparking.com

We use essential cookies to enable core website functionality. These cookies are necessary for the booking system to work properly.

We do not use tracking or advertising cookies.

We retain your booking and payment data for 7 years in accordance with UK accounting regulations.

Vehicle scan logs are retained for 2 years for security and operational purposes.